I got an email from my webhost:

Dear Mark,

Please approve this email as soon as possible it has been send to your email [address].

Thanks

So I log in to that address and see the message. It has a link to follow to approve or disapprove the purchase of the new SSL certificate.

But... both buttons are disabled. It says that it has already been approved.

So I spend 30 minutes explaining the situation to the guy on the Live Support thing they have, as he's in Sales and doesn't know much about the tech side. "Oooh, you want to *renew* your certificate, not *extend* your certificate."

At last communication had been achieved.

"In that case, you just have to wait for tech guys."

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I know this is no fun for anybody. I'm really sorry about it. Unfortunately it's out of my control as to how soon it gets done.

Rest assured that subscriptions will be moved forward to more than cover the lost time. Let's not forget that this is a once in a year thing. There have also been a couple of website outages recently, and if that continues I'll look into changing webhosts. So please keep me updated about outages.

If you believe in such things, as I do when it suits me, take this as a sign that you should be doing something else right now.